Magif Trust Center
Data-flow map
The Magif platform runs in the European Union: customer conversations, agent inference, knowledge bases, file storage, the primary database and application hosting all run on EU infrastructure.
Version 1.3. Last updated 4 October 2026. Generated from the Magif Trust Center source of facts.
How data flows
End users
Chat with a creator's agent
End user
Creators
Build and operate agents
Coach
magif.ai application
Routes every request to the components below
European Union
Processing and storage inside the EU
Agent inference
Scaleway Generative APIs
Paris, France
Creator assistant inference
AWS Bedrock
Paris, eu-west-3
Primary database
MongoDB Atlas, hosted on AWS
Frankfurt, Germany, AWS eu-central-1
Vector storage (RAG)
Qdrant Cloud
Frankfurt, europe-west3
Real-time messaging
Redis Cloud
Paris, eu-west-3
File storage
AWS S3
Paris, eu-west-3
Transactional email
AWS SES
London *
Product analytics
PostHog Cloud EU
Logging and monitoring
Datadog (EU site)
* Transactional email (sign-in verification codes and account notifications) is still sent through AWS SES in the London region while its migration to the EU (Paris) completes. These emails carry no customer conversations, uploaded files or platform content.
Current inference architecture
Component, provider, region and data
| Component | Provider | Region | Data handled |
|---|---|---|---|
| Agent inference | Scaleway Generative APIs | European Union (Paris, France) | Conversation messages, agent instructions, retrieved knowledge passages |
| Creator assistant inference | AWS Bedrock | European Union (Paris, eu-west-3) | Creator workspace conversations, agent configuration context, media submitted for analysis |
| Primary database | MongoDB Atlas, hosted on AWS | European Union (Frankfurt, Germany, AWS eu-central-1) | Accounts, agent configurations, conversations, billing records, platform data |
| Vector storage (RAG) | Qdrant Cloud | European Union (Frankfurt, europe-west3) | Embedded knowledge-base passages uploaded by creators |
| Real-time messaging | Redis Cloud | European Union (Paris, eu-west-3) | Transient message routing data |
| File storage | AWS S3 | European Union (Paris, eu-west-3) | Uploaded documents, media files, generated images |
| Transactional email | AWS SES | United Kingdom (London, eu-west-2) | Email addresses, verification codes |
| Product analytics | PostHog Cloud EU | European Union | Usage events, session analytics |
| Logging and monitoring | Datadog (EU site) | European Union | Application logs, performance traces |