Terms and Conditions

Welcome to Magif.ai ("Platform," "Service," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our AI-based platform designed to help facilitation experts and domain professionals create, share, and commercialize their own AI programs. By accessing or using our Service, you agree to comply with these Terms.

Company Information

VW-CODING, SASU with a capital of 4000€, registered with the RCS of Paris under number 914 650 387, headquartered at 121 quai de Valmy, 75010 Paris, VAT number FR41914650387 (hereinafter "the Provider"), operates the platform magif.ai.

1. Definitions

In these Terms, unless otherwise specified: - "User" refers to any natural or legal person using the Platform - "Creator" refers to any User who creates and configures AI programs - "Platform" refers to magif.ai and all associated services - "Content" refers to any agent configuration, offer, data, or material created or uploaded - "Services" refers to all features and functionalities provided - "AI Services" refers to third-party AI providers including but not limited to OpenAI and Google (Gemini)

2. Acceptance of Terms By using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Service. The Provider reserves the right to modify these Terms at any time, with changes becoming effective upon posting to the Platform.

3. Intellectual Property and Data Ownership

3.1 Your Intellectual Property: As a User of our Platform, you retain ownership of your methods, uploaded materials, agent configurations, and offers. Your content remains yours, and we do not claim ownership over it.

3.2 Platform Rights: The Platform and its components (including but not limited to software, design, logos, and documentation) are protected by intellectual property rights owned by the Provider. Users receive only a limited, non-transferable license to use the Platform.

3.3 License to Process Data: By using our Platform, you grant us a limited license to process your content only as needed to: - Provide and operate the Platform - Generate and improve your agent experience - Provide analytics, quality checks, and support - Maintain security, compliance, and service reliability

3.4 Conversation Access and Monitoring: - By using our Platform, you explicitly consent that Magif.ai team members may access and read all conversations conducted with agents on the Platform for purposes of quality assurance, technical support, compliance monitoring, and service improvement. - If you are using an agent created by a Creator (coach), you acknowledge and agree that the Creator of that agent has the right to access and read all conversations between you and their agent. This access is necessary for Creators to monitor quality, improve their agents, and provide better service to their clients. - We may use aggregated or anonymized conversation data for analytics, quality assurance, and service improvement.

3.5 Confidentiality and Security: We implement appropriate technical and organizational measures to protect your content. Your intellectual property will not be shared with third parties unless: - Required by law or court order - With your explicit consent - Necessary for Platform operation and improvement - In anonymized or aggregated form for analytics

3.6 AI Services and Data Storage: By using our Platform, you acknowledge and agree that: - Your data may be processed by third-party AI services including OpenAI and Google (Gemini) when needed to provide AI features - Third-party AI processing is governed by the applicable provider terms and safeguards - Magif account data and stored knowledge are hosted in European infrastructure where applicable - We utilize QDRANT, a semantic vector database, to enhance AI capabilities and search functionalities - Data processing and storage comply with applicable data protection regulations - We implement industry-standard security measures to protect your data during transmission and storage

4. User Obligations

4.1 General Obligations: - Provide accurate registration information - Maintain account security - Use the Platform in compliance with applicable laws - Respect intellectual property rights - Not attempt to reverse engineer the Platform

4.2 Ethical Use and Transparency: - Use the Platform ethically and responsibly - Be transparent with clients about AI program usage - Not engage in deceptive practices - Not create AI programs that: • Promote illegal or harmful activities • Infringe upon others' rights • Discriminate or harass • Violate applicable laws

5. Service Provision and Support

5.1 Availability: While we strive for optimal service: - We do not guarantee uninterrupted availability - Service may depend on technical and external factors - We maintain the right to modify or discontinue features - We will make reasonable efforts to notify of significant changes

5.2 Support: Technical support is available at [email protected]

6. Commercial Terms

6.1 Monetization: You may commercialize AI programs created on our Platform, subject to: - Compliance with these Terms - Applicable laws and regulations - Any specific monetization agreements

6.2 Fees and Payments: - All fees are in euros and subject to applicable VAT - Payment terms are specified in subscription agreements - We reserve the right to modify pricing with notice

7. Termination

7.1 By User: You may terminate your use at any time, subject to: - Outstanding payment obligations - Data retention requirements - Survival of relevant terms

7.2 By Provider: We reserve the right to: - Suspend or terminate access for Terms violations - Remove harmful or illegal content - Take necessary legal action

8. Liability and Warranties

8.1 Limitation of Liability: - We are not liable for indirect or consequential damages - Our liability is limited to fees paid in the last 12 months - We do not warrant specific results or performance - Force majeure events exclude liability

8.2 Indemnification: You agree to indemnify and hold us harmless from claims arising from: - Your use of the Platform - Your content - Your violations of these Terms

9. Governing Law and Jurisdiction

9.1 These Terms are governed by French law 9.2 Courts of Paris have exclusive jurisdiction 9.3 Mandatory mediation before litigation

10. Contact Information

VW-CODING SASU au capital de 4000€ Siège social : 121 quai de Valmy, 75010 Paris RCS Paris 914 650 387 N° TVA : FR41914650387 Code NAF : 6201Z Director of Publication: Vincent Wargnier Contact: [email protected]